Do you charge sales tax?
Wyoming residents should self report state use tax.
Do you ship internationally?
Sorry, domestic US only.
If I order today, will my order be shipped today?
Because of time zone differences and workload, we cannot guarantee that just because you placed your order today, it will be shipped today. We need up to one business day to process the order, pick out the merchandise, pack it, and ship it.
Our goal is to ship your order within 3 business days.
However!: Most orders are shipped out the next business day!
Where are you located? Can I pick up my merchandise there?
This business is registered in WY. However, our big warehouse is located in South Carolina.
Our warehouse is stocked with millions of dollars in inventory so it is kept secured and unauthorized persons may not enter. Also, we have our packaging and shipping process streamlined in order to maintain as low prices as we can. Having a staff member stop his work to take the time to locate and hand someone their order takes him away from packaging other orders and interrupts the whole process. For this reason we do not allow pickups.
Will you notify me if something is out of stock?
We strive to keep everything that we have on the website in stock. However there may be occasions where we are out of an item. In that event, we will ship out the rest of your order, and offer to ship the backordered item when it comes in or refund that item.
What address(es) do you need to process my order?
For the "Billing Address", please enter ONLY the address to which your credit card statement is mailed. We use the Address Verification System provided by the credit card companies. We reserve the right to cancel any order for which you provide an incorrect billing address. For the "Shipping Address" field, we need a physical street address & a valid phone number so that UPS can call you if needed. UPS will not deliver to a PO Box, and we cannot deliver to APO's.
No one is at my house during the day. Can you put instructions on the package that they just leave my order at the door?
It is always best to provide us with a shipping address & phone number that is attended during the day, such as a work address or the address of a neighbor whom you know will be home. We are not able to place special instructions on packages; if you would like the driver to leave the package without a signature, simply leave a note on your door to that effect.
Thanks, Customer Services